Journal section "Social development"

Assessment of professional of the head of a socially-oriented establishment

Kocheshkova L.O.

4 (34), 2014

Kocheshkova L.O. Assessment of professional of the head of a socially-oriented establishment. Economic and Social Changes: Facts, Trends, Forecast, 2014, no. 4 (34), pp. 165-178. DOI: 10.15838/esc/2014.4.34.13

DOI: 10.15838/esc/2014.4.34.13

Abstract   |   Authors   |   References
The estimate of efficient corporate governance, as well as professional activity of the subject of this process – a Manager – is one of the most important tasks of modern management. Meanwhile, more often only the performance of an enterprise or its employees is evaluated. A number of methods are applied and optional technologies are developed. But at the same time the managers’ professional activity is still assessed insufficiently, the specific indicators of this procedure are not identified; as a rule, they do not reflect specific features of the sphere and the industry. The paper proposes indicators to evaluate efficiency of the heads of socially-oriented establishments (on the example of the health sector), describes levels of results achievement. The empirical approbation of the indicators was held during two researches conducted by the ISEDT RAS in 2013 on the basis of the elaborated methods “Analysis of conditions for the functioning and development of health care institutions in the context of the industry modernization”and “Assessment of the quality and accessibility of medical services”. The sociological survey method to distribute questionnaires was applied for their implementation. The research resulted in the proposal on mandatory accounting of managers’ self-assessment and external evaluation of their activity on the part of services consumers – the population. The article offers recommendations to the state executive authorities, the Department of Health Care of the Vologda Oblast and medical institutions to make decisions regarding the improvement of the management of human resources sector in general and private medical institutions


effectiveness, management, quality, head, assessment of professional activity, performance evaluations

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