Journal section "Theoretical issues"

Public Administration Quality: Assessment Criteria in Comparative Territorial Frames

Kalashnikov K.N.

Volume 10, Issue 5, 2017

Kalashnikov K.N. Public Administration Quality: Assessment Criteria in Comparative Territorial Frames. Economic and Social Changes: Facts, Trends, Forecast, 2017, vol. 10, no. 5, pp. 51-65. DOI: 10.15838/esc.2017.5.53.4

DOI: 10.15838/esc.2017.5.53.4

Abstract   |   Authors   |   References
The purpose of the article is to generalize, systematize and develop a number of key theories and concepts of public administration efficiency and quality. The author classifies and criticizes the conceptual framework of the study and evaluates the efficiency and quality of public administration. It has been found out that the traditional “functionalist” approaches based on assessment of the achieved socially significant results or economic growth are important, especially in the context of using the program-target method of administration, yet insufficient. The novelty of the research is that in contrast to the authors proposing assessments based on trivial indicators of regions’ socio-economic development, the author substantiates the importance of using the complex approach in assessing the effectiveness/quality of public administration, which helps consider not only the “effectiveness”, but also the quality of procedural mechanisms of public administration (autonomy of the executive power in choosing mechanisms of the implementation of identified policy goals; level of transparency and objectivity of mechanisms of selection and job promotion, professionalization of government employees). The research methods include system analysis and applied conceptualization. The article considers the following three sources of basic criteria of the quality of public administration: 1) the system of criteria of M. Weber’s modern state model; 2) B. Rothstein’s theory of impartial political institutions 3) P. Evans’ concept of embedded autonomy. The practical significance of the article is that it shows in detail and with examples of the Russian management practice that the use of theory-based criteria for assessing the quality of public administration is accompanied by a set of complex problems, both methodological and instrumental. Many of these problems have not been solved yet. In the final part of the article, the author, referring to the current experience of regions, analyzes the difficulties of implementing the outlined concepts in the framework of practical assessment of public administration quality and efficiency. The author considers that a promising area for the development of this research is the development of methodological tools for assessing the quality of public administration at the sub-federal level, based on methodological criteria which are ignored in the modern practice of public administration


criteria, public administration efficiency and quality, Weberian state, theory of impartial political institutions, concept of embedded autonomy

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